In addition to emergency response and patient transfers, North Flight offers:

• Staffing Contracts - North Flight provides staffing on a contractual basis to several EMS Units throughout the region.

• Billing and Accounts Receivable Management Services - A growing number of EMS agencies in northern Michigan have enlisted this service. This allows them to focus on what they do best — helping people — while trained, experienced North Flight employees manage the paperwork and billing procedures for them.

• Safety Program - North Flight employs a Safety Coordinator responsible for corporate-wide safety and infection control issues. This person is available, through contractual arrangements, to provide similar services to public service entities.

If you are a Munson Healthcare patient and have a compliment, concern, or complaint, please contact one of our Patient Liaisons.

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