Munson Healthcare has adopted an organization-wide philosophy of care known as Relationship-Based Care (RBC). RBC establishes a culture in which all relationships flourish. Munson believes that much of its success is related to each employee's ability to sensitively communicate with patients, visitors, physicians, and colleagues. RBC results in caregivers who have rewarding experiences with their patients, co-workers, and also recognize the need for taking care of themselves. Practicing Relationship-Based Care is an important part of the job for every Munson employee and helps achieve consistent excellence in all interactions.
If you are a Munson Healthcare patient and have a compliment,
concern, or complaint, please contact one of our Patient
Liaisons.