The physicians and staff of Mercy Hospital Cadillac are dedicated to making patients their first priority. Patient needs and their care are the reason we exist. In every decision, the patient's best interest is our primary concern. We work hard to understand our patients' experiences from their perspective and to provide an environment in which healing can occur. At all times, we guard our patients' confidentiality and are strong advocates for their safety.

This section will cover information and services that are useful to patients and their families for inpatient or outpatient procedures, emergencies, or patient transportation. For more information on clinical services, please contact us.

If you have any unresolved concerns about patient care and safety at Mercy Hospital Cadillac, please contact our Patient Relations Office at (231) 876-7473.

If your concerns are not addressed by the hospital's management, you may contact the Joint Commission on Accreditation of Healthcare Organizations at 1-800-994-6610 or complaint@jcaho.org.

We welcome your comments and suggestions about this Web site.