Visitors can be good medicine for patients. Family
members and friends are welcome to visit. However, patient care
is our primary concern at Mercy Hospital Cadillac and in order
to enhance the quality of care, specific visiting hours and regulations
have been established for each division and unit. Visiting hours
or regulations are available at the Information Desk on the main
floor. Please follow these guidelines. If you need additional
information, please check with the nurse on the unit.
Following are general guidelines for visitors:
- Smoking is not allowed in patient rooms
or anywhere in the hospital.
- Visitors must wear shirts and shoes.
- No more than two visitors are allowed at
the bedside at one time. Visitors in semi-private rooms should
be considerate of both patients.
- People with colds, sore throats, or any
contagious diseases should not visit patients.
- Visits should be kept short and should
maintain a quiet environment and avoid unnecessary noise.
- For privacy reasons, visitors may be asked
to leave the room during tests or treatments, or when the physician
or nurse needs to see the patient.
Liberal visiting arrangements may be made
for families of surgical patients on the day of surgery.
The chapel is located on the first floor just west of the main
entrance. Visitors of all faiths are welcome to visit the chapel
for prayer and meditation.
There are designated lounge areas for visitors on each patient
floor and on the main floor in the lobby. Waiting areas have been
designated for families of patients in the Critical Care units,
the Emergency Department, Surgery, and Family Birth Center. During
certain hours, a volunteer hostess is on duty in the surgery waiting
room to keep family members informed about the progress of surgery.
Please assist us in keeping these areas clean.
Your personal health care information will only be released to
those individuals that you designate. We will ask you for authorization
before releasing information to your family and friends. Patient
information will not be released or discussed via telephone except
as designated by you. Persons calling for information will be
referred to you or your designated spokesperson.
Gifts for Patients
Visitors should check with the nurse before bringing gifts of
food or drink to patients. Please check with the nurse to make
sure your gift is appropriate. Flowers and other gifts are very
restricted in the critical care units - please check with the
unit regarding any gifts for patients.
The Peppermint Gift Shop, staffed by volunteers, is open Monday
through Friday from 10 am - 4 pm and on some weekends. The shop
carries gift items, jewelry, stuffed animals, magazines, greeting
cards, candy, toiletries, and flowers. The phone number for the
Gift Shop is (231) 876-7327.
Cadillac/Wexford Transit Authority (CWTA) provides public transportation
to and from the hospital Monday through Thursday, 6 am to 6 pm,
and Friday, 6 am to 7 pm. CWTA also offers a patient discharge
service when contacted at least 24 hours in advance. Call (231)
Parking for patients and visitors is available 24-hours a day,
seven days a week. All parking at Mercy Hospital Cadillac is free.
Patients and visitors are cautioned not to park in reserved or
designated areas. Please be sure to lock your car. If something
happens and you need assistance with your vehicle, please contact
the hospital operator by dialing 0 and they will arrange
for help from the Security Department.
If you have any unresolved concerns about patient care and safety at Mercy Hospital Cadillac, please contact our Patient
Relations Office at (231) 876-7473.
We welcome your comments and suggestions about this Web site.